Return and Refund Policy
At Sroddhaa Sodai, we strive to provide you with the best online shopping experience. However, we understand that there may be occasions when you need to return a product. Please read our Return and Refund Policy carefully to ensure a smooth process:
- Returns
- We accept returns within 07 days from the date of delivery.
- To be eligible for a return, the item must be unused and in the same condition you received it. It must also be in the original packaging.
- Please note that certain products such as perishable goods, personalized items, and intimate or sanitary goods are exempt from being returned.
- Refunds
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 07 days.
- Exchanges
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [contact email] and send your item to [address].
- Shipping
- To return your product, you should mail your product to our address.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Contact Us
- If you have any questions on how to return your item to us, contact us at +880 1722732264.